Privacy Policy

Privacy Policy

At Green Valley Handicraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenvalleyhandicraft.com. By using our website, you agree to the terms outlined in this policy.

Information We Collect
We collect both personal and non-personal information when you use our website.

Personal Information
When you make a purchase or interact with our services, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed through secure third-party gateways)
Non-Personal Information
We may collect general information for analytics and website improvement, such as:

IP address
Browser type and device information
Pages visited and time spent on site
Location data if enabled on your device

How We Use Your Information
We use your information for the following purposes:

Order Processing: To fulfill and deliver your orders.
Customer Support: To respond to your inquiries and provide assistance.
Website Improvement: To analyze trends and improve website functionality.
Marketing & Promotions: To send special offers, newsletters, or promotional content (only if you opt-in).
Security & Fraud Prevention: To protect against unauthorized transactions or activities.

Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

With Service Providers: We work with third-party partners (such as payment processors, delivery services, and analytics providers) to enhance your shopping experience.
For Legal Compliance: If required by law, we may disclose your information to government authorities or in response to legal processes.

Data Security
We take strong security measures to protect your data, including:
SSL encryption to secure your personal and payment details.
Secure third-party payment gateways to handle transactions safely.
Restricted data access only to authorized personnel.

Although we take these steps, no online transmission is 100% secure. We recommend using strong passwords and not sharing personal details unnecessarily.

Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve user experience. Cookies help us:
Remember your preferences
Analyze site traffic and improve our website
Personalize product recommendations

You can disable cookies through your browser settings, but some features may not function properly.

Your Rights & Choices
You have control over your personal data. You can:
Access Your Data: Request a copy of the information we store about you.
Update Your Data: Modify any incorrect personal details.
Delete Your Data: Request the deletion of your account and personal details.
Opt-Out of Marketing: Unsubscribe from promotional emails anytime via the “Unsubscribe” link.

To exercise these rights, contact us at support@greenvalleyhandicraft.com.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing personal information.

Children’s Privacy
Our website is not intended for children under 18 years old. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the information immediately.

Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page regularly.

Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@greenvalleyhandicraft.com
📞 Phone :+91 8929392919
🏠 Address: 0, Teacher Colony, Lalla Babu Chauraha, Bulandshahr, Uttar Pradesh, 203001

By using Green Valley Handicraft, you acknowledge that you have read, understood, and agreed to this Privacy Policy.