Cancellation Policy

Cancellation Policy

At Green Valley Handicraft, we strive to process and deliver your orders as quickly as possible. We understand that sometimes you may need to cancel an order. Please review our cancellation policy before making a request.

Order Cancellation Eligibility
Before Shipment: You can cancel your order within 24 hours of placing it for a full refund.
After Shipment: Once an order has been shipped, it cannot be canceled. However, you may request a return after delivery (refer to our Return Policy).

How to Request a Cancellation
To cancel an order, please follow these steps:

Email us at support@greenvalleyhandicraft.com with your order number and cancellation request.
Our team will review your request and respond within 24 hours.
If eligible, your order will be canceled, and a full refund will be processed.

Orders once shipped cannot be canceled.

Refund for Canceled Orders
If the order is canceled before shipping, you will receive a full refund to your original payment method.
Refunds will be processed within 7-15 business days after approval.

Exceptions & Special Cases
Customized or personalized handmade products cannot be canceled once production has started.
Orders placed during special sales, discounts, or promotions are not eligible for cancellation.
If the order has already been shipped, you will need to follow our Return Policy instead.

Contact Us
For any cancellation-related queries, feel free to reach out to us:

📧 Email: support@greenvalleyhandicraft.com
📞 Phone: +91 8929392919
🏠 Address: 0, Teacher Colony, Lalla Babu Chauraha, Bulandshahr, Uttar Pradesh, 203001

By placing an order on Green Valley Handicraft, you agree to this Cancellation Policy.